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💸 Payout denial High Severity VERIFIED

They denied my $2,800 payout claiming my stop loss was placed "too close" to my entry point.

maryam1613 Jul 28, 2026 $19,487.16 lost

💸 Payout denial Medium Severity VERIFIED

Denied my $1,450 payout literally hours after I submitted the request. I got a confirmation email saying my $2,800 was approved and would be processed within 5 business days. Three days later I received another email saying the approval was reversed due to "inconsistent trading patterns". Their reason was that I failed to meet "minimum trading day requirements" but my dashboard clearly shows I traded 20 out of 50 days. I sent screenshots proving this and their response was that the trading days must be "qualifying trading days". My account was in good standing with no violations for 3 weeks, but the moment I requested a payout, suddenly my account was supposedly breached weeks ago. The audacity to rewrite history. They investigate in secret, deny payouts based on secret criteria, and you have no way to defend yourself.

paul6905 Jul 28, 2026 $23,608.17 lost

⏳ Payout delay Medium Severity UNDER REVIEW

This is my third payout request with this firm and every single one takes longer than the last. Second payout request for $2,500 has been sitting there for 2 months now. I genuinely believe the fast first payout was deliberate to make me feel safe so I would trade bigger and request a larger withdrawal. My their desktop app trade logs show consistent profitability across XAUUSD pairs for the entire duration. There is no legitimate reason for this delay. They simply do not want to pay out. Each time I follow up, I get a different support agent who has no context about my case and I have to explain everything from scratch. This is not a real support system, it is a deliberate runaround. At this point I am convinced they have no intention of paying me and are just stalling until I give up. Do not make the same mistake I did.

helen9815 Jul 28, 2026

⏳ Payout delay High Severity UNDER REVIEW

This is my third payout request with this firm and every single one takes longer than the last.

jennifer5760 Jul 28, 2026

⏳ Payout delay Medium Severity UNDER REVIEW

My withdrawal request for $4,000 has been stuck in pending status for 5 weeks now. Started at 55 days for my first withdrawal which was acceptable. Then 55 days for the second. Then 55 days for the third. This escalating pattern is not a coincidence or a technical issue. It is a deliberate slowdown that always happens with companies running out of liquidity. I escalated this to their management team and got a response from someone claiming to be the head of operations. He said the payout was "expedited" and I should receive it within 48 hours. That was 6 weeks ago and he has not responded to any of my follow-up messages since. I even tried messaging the CEO directly on LinkedIn and got blocked. That tells you everything you need to know about how they handle legitimate concerns from traders who earned their money fair and square. I have filed disputes with my bank and reported them to the relevant financial authorities. I suggest all affected traders do the same.

daniel1485 Jul 28, 2026